How can we help?
Help with access, screenshot submissions, review decisions and scoring.
Contact the team
Email 56runclub@gmail.com with your league email and a short description. Never send passwords, sign-in codes or account tokens.
Can’t sign in or submit?
Open Join the League and sign in with any ChatGPT account. Submit your name, then wait for the organiser to approve you and assign an active team. You can return to the Join page to check a pending application. Submissions open only while your team’s challenge is active.
Reader missed something?
Use a clear JPG, PNG or WebP screenshot under 5 MB. Check the extracted fields and type any missing or incorrect details yourself. If reading stalls, cancel it and enter the details manually. Read the run submission guide →
Why hasn’t my score changed?
Check Your runs. Pending submissions need admin approval. Rejected runs show a reason and can be corrected and resubmitted. Approved runs count under your challenge’s unit, caps and participation rules, so raw distance may differ from the final score.
Duplicate or connection error?
Check Your runs before trying again. Repeating the same submission after a network error will not count it twice. If a duplicate warning looks wrong, contact the team instead of changing the image to bypass the check.
Data requests
Email us to access, correct or delete your evidence or historical imported records. No new tracking API connection is needed.
Last updated 16 September 2026