LEAGUE HELP DESK
Questions, answered.
Everything you need to join the league, record your activities and follow the competition.
JOINING THE LEAGUE
How do I join the league?
Visit Join the League, sign in with ChatGPT, enter your name and submit your application.
Do I need a ChatGPT account?
Yes. A ChatGPT account is required to access participant features.
Can I join using any email address?
Yes. Use the email connected to your ChatGPT account.
Why can’t I access the participant portal immediately?
Every application must first be approved by the 56 Run Club admin team.
How will I know when I’m approved?
The admin team will confirm your approval. You can then sign in again using the same ChatGPT account.
How will I be assigned to a team?
The admin team will assign you to a team while approving your application.
SUBMITTING AN ACTIVITY
How do I submit an activity?
Sign in, select Upload Run, upload your activity screenshot, check the extracted information and submit it for review.
Which tracking apps can I use?
You can submit screenshots from Strava, Garmin, Nike Run Club, Whoop or another recognised activity-tracking app.
What information should my screenshot show?
It should clearly show the distance, duration and date of the activity.
Will the platform read my screenshot automatically?
The platform will attempt to extract the activity information. Please check the details before submitting.
What if the extracted information is incorrect?
Correct the editable information before submitting. If the problem continues, contact the admin team.
Can I submit an older activity?
Only activities completed within the official challenge period are eligible.
Can I upload the same activity twice?
No. Duplicate submissions will be rejected.
Can treadmill runs be submitted?
Yes. Treadmill runs are eligible. Make sure the screenshot clearly displays the activity details.
Do walks count?
Yes. Walks count as long as you open a Strava tracking session and the activity is recorded on Strava.
Can I submit more than one activity in a day?
Yes. You can submit multiple runs or eligible walks in the same day. Each activity must be submitted separately.
REVIEWS AND LEADERBOARD
Why doesn’t my activity appear on the leaderboard immediately?
Every submission must be reviewed and approved by an administrator before it is counted.
What happens if my submission is rejected?
Check the reason provided by the admin team. You may correct the issue and resubmit it if permitted.
How is the leaderboard calculated?
It uses approved activities and the scoring rules displayed for the challenge.
When is the leaderboard updated?
It updates after submitted activities have been reviewed and approved.
ACCESS AND SUPPORT
I signed in but still cannot access the portal. What should I do?
Confirm that you used the same ChatGPT account used for your application. If the problem continues, contact the admin team.
What should I do if the website is not loading correctly?
Refresh the page, try an incognito or private window, or use another browser. Contact the admin team if the issue continues.
Where can I get help?
Message the 56 Run Club admin team through the official league WhatsApp group or email 56runclub@gmail.com.
Last updated 13 October 2026